Privacy Policy

As part of our ongoing commitment to data protection and maintaining customer privacy, we want to ensure that our customers understand how we collect, use, and disclose their personal information.

Our Privacy Policy outlines how we meet our legal obligations under Canadian private sector privacy law.

To learn more about how Rogers uses your personal information visit our Privacy Centre.

CRTC Applications and Notices

For information on applications by Rogers currently under consideration with the CRTC click on the link below:

Commission for Complaints for Telecom-television Services

Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.


To learn more about CCTS, you may visit its website at or call toll-free at 1-888-221-1687.