Dear valued customer,
We are writing to share some exciting news with you about our future!
Since 1983, Cross Country TV has been committed to providing you and your community with quality internet, television, and home phone services, helping to keep you in touch with the people and content that matter most to you. As we continue our journey to ensure your needs are met, Cross Country is pleased to inform you that we have become a subsidiary of Rogers Communications.
We want to reassure you that business will go on as usual for Cross Country, and that the same local team is here to provide the services you’ve come to know and trust, and that we will continue working out of Cross Country’s offices on Belcher Street. If you have questions or concerns, or need support, the Cross Country team is still here to help you, just as we’ve always been.
Joining the Rogers team means that there are so many great things coming to you, as a Cross Country customer. Rogers is a leading Canadian telecommunications company and we are confident that this partnership will help Cross Country continue to meet your needs as we grow, improve our services, and connect with more local communities.
Rogers has committed to keeping our strong local presence, and all of our existing staff members are joining the Rogers team. Cross Country has always believed that our team members are the heart of our business and their knowledge of the communities we serve is one of the main reasons for our continued success over the past 39 years. Rogers understands that our people and our customers are the backbone of what we do and they are committed to continuing to keep our local presence. Rogers’ investment in our network and services will position you and your community to have the latest technology now, and in the future.
We look forward to growing together and to continuing to provide the best possible services, as you’ve come to expect from us. Thank you for your continued support. We couldn’t do it without you!
Founder & Senior Manager, Operations
Cross Country TV
Vice President, Rogers Community Operators